State Bank Of India

State Bank Of India (SBI)
Central Recruitment & Promotion Department (CRPD) Corporate Centre, Mumbai
Advertisement No. CRPD/CSO/2007/13




State Bank Of India is looking for Customer Relationship Executives.

Online applications are invited from eligible Indian citizens for appointment as Customer Relationship Executives (PB) on contract basis for 2 years in SBI, SBBJ, SBH & SBT.
State Bank of India (SBI), State Bank of Bikaner & Jaipur (SBBJ), State Bank of Hyderabad (SBH) & State Bank of Travancore (SBT) wish to recruit bright, relationship building and energetic Customer Relationship Executives (CRE-PB) having flair and experience for marketing banking products to their Personal Banking Segment Customers. The vacancies are as under which may vary as per the requirement of the Bank.

Last date of online application 19.12.2008

Age:
The minimum age for the post is 21 years(as on 01.11.2008) and maximum 28
years. (Relaxation in upper age limit for SC/ST/OBC/PWD Category
candidates is applicable as per Government of India Guidelines).
As the job involves extensive outdoor travelling, only one arm
affected (L or R) or one leg affected (L or R) PWD candidates, if
their mobility is not restricted, may also apply.

Educational Qualifications:
i) Graduation in Arts/ Science/ Commerce with 50%marks.
ii) Knowledge in Computers (Ms-Office i.e. Ms-Word, Ms-Excel,
ppt, use of Internet Surfing etc) is essential.
Preferred : i) Any additional Degree or 2 years Post Graduate
Diploma in Business Management with Marketing/ Financial
Management subject from recognised university.
Or
Certified Financial Analyst/ Chartered Accountant/ Certified Financial
Planner from recognised bodies.
Or
Diploma in Management with Marketing / Financial Management
subject.
ii) Candidates who possess AMFI and IRDA certificates, other
wise conditions laid down in para 2 of General Information (GI)
will be applicable.

Proficiency and fluency in English will be a pre-requisite and this
will be tested during the course of personal interview. Knowledge
of Hindi would be an added advantage.

Experience:
Candidate should have minimum two years field experience in the
marketing of Financial products and services for Banks, Mutual
Funds, Insurance companies, NBFCs etc. Additional experience
beyond 2 years will be preferred. Telemarketing experience and
agency of Mutual fund / LIC / GIC will not be counted as
experience.

Remuneration:
Rs. 3.00 Lacs p.a. on CTC basis of which, Fixed Pay (70%) and
Variable Pay (30%) subject to achievement of a specific targets.
Also see General Information (GI) No. 2.

Selection:
Stage 1 : Candidates will be called for written test / online test at
selected centres i.e. at Ahmedabad, Bangalore, Bhopal,
Bhubneswar, Chandigarh, Chennai, Guwahati, Hyderabad, Kolkata,
Lucknow, Mumbai, New Delhi, Patna and Cochin. The bank
however, reserves the right to add, delete or allot any centres at
it discretion. The test will be objective type covering topics of
English language, General Knowledge and Computer. This test
will be of qualifying nature. The marks secured will not be added
for final selection. Candidate have to score minimum qualifying
marks in these papers. The question paper will be bilingual i.e.
in Hindi & English. The marks obtained in these papers will not
affect the merit list.
Stage 2: The candidates scoring high enough in the test will be
called in the ratio of 3:1 as per, the Bank's decision, for interviews
at different LHO centres. 75 marks have been alloted for interview,
16 marks for additional qualifications and 9 marks for experience.
Those candidates, who score minimum 40% (35% for SC/ST/
PWD) marks out of 75 marks in the interview as well as out of total
100 marks i.e. interview additional qualification and experience
marks and also fullfilling the eligibility criteria, will be considered
for drawing of merit list. Merit list will be drawn up based on
interview, qualifications & experience marks. Candidates will be
selected (category wise) in descending order of merit based on
the vacancies.

Job Profile:
i. Expected to provide personalized services and build lasting
relationships with higher-end customers in his portfolio. Should
aim to get their maximum share of bankable business to our
Bank.
ii. Responsible for marketing of various group products of the
Bank and to cross sales / up sale for greater share in the
wallet of the customer.
iii. Responsible for increasing business by improving product
utilization ratio of the existing customers and by regularly adding
new high value customers to his portfolio.
iv. Primarily outbound and should spend>60% of his time in
building relationships in meeting customers existing/ potential
at the place of their choice.

GENERAL INFORMATIONS :

(GI) : 1. Candidates should indicate their preference
of Bank / State under which they would like to work. "The Bank, however,
reserves the right to post them any where in the country depending on its
requirement." Candidates uploading more than one application for any reason
will be treated as ineligible.

2. In case, candidates do not possess AMFI and
IRDA certificates, even then they may apply by undertaking to complete the
above courses within 90 days from the date of joining the Bank, otherwise the
Bank will have right to terminate their services in terms of relevant service
rules. During this period of 90 days, they would be entitled to receive fixed pay
only.

3. Relaxation in upper age limit to reserve category candidates will be
as under- SC/ST by 5 year, OBC by 3 years, SC/ST (PWD) by 15 years, OBC
(PWD) by 13 years and GEN (PWD) by 10 years.

4. In case it is detected at any stage of recruitment that a candidate does not fulfil the eligibility norms and/or that he/she has furnished any incorrect/false information or has
suppressed any material fact(s), his/her candidature will stand cancelled.
If any of these shortcoming(s) is/are detected even after appointment, his/
her services are liable to be terminated.

5. Outstation candidates called for interview are entitled for 1st class/AC-3Tier railway fare by shortest route.

6. Engagement of selected candidates is subject to his/her being declared medically fit as per the requirement of the Bank. Such engagement will also be subject to concerned Bank's service Rules for Customer Relationship Executive (Personal Banking).

7. The State Bank of India (SBI) takes no responsibility for any delay in receipt or loss in postal transit of any communication. The SBI also takes no responsibility to connect any certificate/
remittance sent separately.

8. DECISION OF THE BANK IN ALL MATTERS
REGARDING ELIGIBILITY, CONDUCT OF TEST & INTERVIEW, SELECTION
WOULD BE FINAL AND BINDING ON ALL CANDIDATES. NO
REPRESENTATION OR CORRESPONDENCE WILL BE ENTERTAINED BY
THE BANK IN THIS REGARD.


HOW TO APPLY :

Candidates are required to visit SBI website and download
a speciman cash voucher and thereafter visit any CBS Branch of State Bank
of India and pay the amount of prescribed fees and get receipt from the
branch. The candidates are required to apply online through website
www.statebankofindia.com or www.sbi.co.in No other means/mode of
application will be accepted. The last date of registering applications on-line
is 19.12.2008. Application registration on our website will be open from
24.11.2008 to 19.12.2008. GUIDELINES FOR FILLING

APPLICATION ARE AS UNDER :
Candidates should have a valid email id. This will help him/ her in getting call
letter/ interview advices etc. by e-mail.
Candidates must ensure that on deposit of fee, the branch issues him /her
a receipt which should invariably mention undernoted items :-
i) Journal number (7-10 digits) ii) Branch Name iii) Branch code number
and iv) Date of deposit
The payment of fees should be made on or before the 19.12.2008. This date
will be same for the candidates belonging to far-flung areas.
Candidates should keep a copy of the Application printout and Payment Receipt
(Deposit Journal No.) for their record. An 'Acquaint Yourself' booklet will be
sent to the candidates along with the call letter for the test. Candidates serving
in Government/Quasi Government offices, Public Sector undertaking including
Nationalised Banks and financial Institutions will be required to submit 'No
Objection Certificate' from the employer at the time of interview, failing which
their candidature may not be considered and travelling expenses, if any,
otherwise admissible, will not be paid. Original payment receipt will have to
be submitted with the call letter at the time of Test.
The reserve category candidate will have to produce his/her original caste
certificate/relevant certificates at the time of interview, failing which his/her
candidature shall be cancelled and he/she will not be admitted for interview.
OBC candidates, availing reservation will have to produce OBC certificate
with 'Non-creamy layer' clause issued on or after 01.04.2008 at the time of
interview.

NOTE : The Bank would be analyzing the responses of a candidate with
other appeared candidates to detect patterns of similarity. On the basis of
such an analysis, if it is suspected that the responses have been shared
and scores obtained are not genuine/valid, the Bank reserves the right to
cancel his/her candidature.

Any legal proceedings in respect of any matter of claim or dispute arising out
of this advertisement and/or an application in response there to can be
instituted only in Mumbai and courts/ tribunals/ forums at Mumbai only shall
have sole & exclusive jurisdiction to try any clause/ dispute.

LAST DATE FOR DEPOSTING FEE AND
REGISTRATION OF APPLICATIONS ON-LINE: 19.12.2008
DATE OF WRITTEN /ONLINE TEST : 01.02.2009

Find details visit
http://crpd.sbi.co.in/uploads/files/sbi-crpd-cust-rela-exe-eng_20081118.pdf
www.uniqueinstitutes.org